Damaged E Bikes everything was great until they started unloading my furniture. They did not protect my three E bikes. They tied them up on the side of the truck and they were severely damaged. They offered me $300 when the damage was in the the thousands. They did not take responsibility. Not only did I inform my representative that they were expensive but the guys loading the truck knew it and I even let them ride them in the driveway. Very disappointed. I did end up suing them and winning a judgement.

AVOID AT ALL COSTS AVOID AT ALL COSTS, or at least be prepared to pay for full insurance and buy new furniture when they wreck yours. If you can even reach them to file a claim... Initially thought we were having a good experience -- quick response and relatively low price to piggyback on a move from Boston to Seattle. They accommodated when we had to move to Los Angeles instead (for a $500 markup). Upon delivery, we discovered that just about everything not packed by us had been damaged. Multiple boxes/bins we had clearly labeled "FRAGILE" were damaged and/or crushed (items inside mostly survived due to our own liberal over-padding, luckily). My furniture (I'm a furnituremaker by trade) was WRECKED. Chair and table had been knocked around and the paint is dinged, chipped, and dirty, and to my dismay, my favorite cabinet (wrapped by Poseidon) was literally ripped apart, the doors broken, joinery popped loose, etc. I'm kicking myself for not being able to afford premium insurance, because there are thousands of dollars worth of damage that I expect they'll worm out of paying. The best part? I've been trying to reach them for 3 weeks both by email and phone, and it's impossible to reach their customer service manager, Oleg, to file a claim. They apparently have plenty of time to write themselves fake 5-star reviews, though -- note the number of celebrity names here (Looking at you Jamie Oliver and Chelsea Peretti) and the multiple 5-star Google reviews by Oleg.

They made our move from NY to NJ an… They made our move from NY to NJ an absolute breeze! They were careful, courteous, on-time, and everything got to our new place in one piece! After a handful of absolutely disastrous moves, using a company that made the move so good made a huge difference!

Everyone I spoke with was helpful and… Everyone I spoke with was helpful and kind. I only had one couch to move from Boston to Denver. They picked it up, held it until a move was scheduled and delivered within 6 weeks. Would use them for anything!!!

This is the second time I've hired this… This is the second time I've hired this company for my move. Dependable and top notch customer service. Jay and his team were very careful with my things. Such hard working individuals and eager to get my stuff in and out. Thank you!!