Jan
GBThe pick up and delivery of my furniture was great. Excellent moving crew!!!!! The pick up and delivery of my furniture was excellent. They were careful, patient and very efficient. Both the pickup foremen and delivery foremen, Mike and crew were great. However, the process for payment of services is very confusing and difficult. First down payment was simple with debit card, but the company does not inform you that the remainder of the payment upon pickup and delivery must be in cash or USPS money order, or wire the money a day before. You don’t get this information up front. So if you pay in installments it is a nightmare and the company excepts no other payment forms. They need a better form of payment and they need to explain the details of payment upfront.
Roy Campbell
GBBest move of our life! Igor and Anthony and Joshua worked hard to make our household goods delivery the smoothest we have ever experienced. We had moved 7 times in Army life and 2 times in civilian life, but these three gentlemen were the very best ever- and by a very wide margin! Cheerful, courteous, and diligent, this fine group of men were remarkably skilled and completely professional. This is very difficult work, and they made it look easy! They assembled our two German wardrobes as only master craftsmen could accomplish. Kudos! Nothing was damaged, and we could not have been happier. Thank you again. I only hope that a $200 tip for each of them was sufficient! If I were a wealthy man, I would have given them $500 each. They deserved it!
Shari Garrity
GBMy pick up and delivery of our belongings was great My pick up of our belongings was wonderful. A team of three showed up and promptly got to work. Be prepared that you didn’t pack everything as needed for your items to be safe. The team packed my fragile items extra, which did cost but it protected the items so much better. My delivery driver experience was also great. Mike delivered our household all by himself as his teammate was stuck in a snowstorm. He was awesome and very organized.
Roddy
GBHeck no Heck no. 26k and 90% of our belongings were damaged. When we called they said you signed and should have known. You get 60 cents per lb of damage so thousands of dollars worth of damage get you a couple hundred bucks through the “million dollar” insurance. Worst interstate move ever, worst customer service ever. Deceptive and bait and switch company. Do yourself a favor if you’re moving long distance and get pods, pay local movers to stack them if you don’t want to do it yourself and then have them ship it and repeat. It will cost you a quarter of what we paid.
Diomedes Rolle
GBTimeliness is crucial when it comes to… Timeliness is crucial when it comes to moving, and this company delivered on their promise to arrive on time. Not only did they show up when they said they would, but they also completed the move ahead of schedule. It was clear that they valued my time and were committed to providing excellent service.