anonymous
GBok experience Good moving experience with movers. However, the operations of bellhop needs some help. Hiring a third-party truck driver and separate movers makes no sense. From a consumer experience, I would prefer the truck owner and movers to be from the same company. In addition, the movers did not wrap my white fabric bed so now it's extremely dirty. I will have to pay to get it cleaned AND they chipped my concrete sidewalk.
Jody Black
GBHad a terrible experience Had a terrible experience. They planned my move with two 26-foot trucks - they underloaded the 1st truck and sent it out. They then way overloaded the 2nd truck and still ended up leaving items behind. The items that did make it on the 2nd truck were severly damaged. My king size bed was totally destroyed. They ran out of moving blankets and loaded items without protection. Very unprofessional. I have moved over 11 times. Bellhop rates as one of my worst. My stuff is badly damaged and I am having to pay a proper professional moving company to pick up the items that Bellhop left behind.
Beverly Proveaux
GBEfficient The movers were hard working and friendly. They did not waste time and were organized. They disassembled and reassembled furniture at each location which was an incredible bonus.
Nathaly Branham
GBMovers were great but concierge service spammy Movers were punctual and were very careful with our items. I appreciate the great attitude from them. What I didint like is continuing to get contacted by a concierge service I didn’t sign up for. I received multiple texts and although replied saying I I didn’t need the service, you guys continued reaching out. Very intrusive and spammy. That’s not ok to continue bothering a client in the midst of a move about a service the client rejected
Travis Stephens
GBThey moving team themselves were great They moving team themselves were great. Bellhop itself would be fine except the bombardment of emails, texts, calls etc offering other services, discounts. I was spammed on all fronts. Very annoying. I purchased a service, that should be enough. Chill out.