Brilliant customer service Brilliant customer service! Collection guy (sorry, didn't get is name) was excellent. The magic bit was when he said that I had booked too bigger van for the rubbish, he would contact the office and get me a refund. I was amazed when within a half hour of his leaving I was refunded nearly half the cost! Unbelievable in this day and age. Excellent company.

Chris in Canterbury came to our rescue… Chris in Canterbury came to our rescue and collected our bins before we move out. He was thoughtful and kind and we really appreciated his help and patience as we sorted out a few items. Many thanks, Chris,

Polite, careful & efficient! Junior and Tyrik arrived at 11.20. They collected a sofa bed and tv cabinet. They were really polite, super careful when moving through the doorways and hallway not to scratch anything & were super efficient. Everything was gone by 11.25. Thanks guys. 5 stars!

Terrible service They rearranged the day of the pick up 3 times and only let me know after 1pm each time. When they eventually did come to pick it up they only sent one man who called me at 6am to ask what he was collecting (even though if specified and sent pictures) to pick up a 7ft sideboard which I needed to be enlisted to help put it into the van even though the website states they’ll do all the lifting and send a 2 man team to jobs that need it. I’ve complained as I feel like I did half the job for them but they tell me that’s just how it is and fobbed me off with a poor apology. Do not use.

Fantastic Service! Fantastic Service! The job was to be started between 12 and 7pm however Mark called about 11:40 and said he was on his way. Mark was professional and careful of the flat interior when taking out heavy bulky items. Would use them again.