It took from November until the middle … It took from November until the middle of March to get a job done.

Do more research next time Salesman was friendly and knowledgeable on products. Gave good advice on what to use. The installation of the flooring went good and looks nice. The transition pieces were not ordered and took an extra month for them. The base boards had to be redone. I paid to have them removed and reinstalled. After removing them they were no good. Not their fault. I bought new ones for them to install. They looked terrible, did not angle the corners. When I asked why ,they said that is not standard practice. That's funny because the old ones were and so is the rest of the house. They were replaced at there cost. The installation was contracted out and not done by carpet one employees. At one point I was told I had to contact the subcontractor, I did it once. The next time I said I am paying carpet one, you set it up and get back to me. Would I use Carpet One again??? Even though everything turned out good in the end, I would do more research on other companies before going back.

Snafu with great end results... We just recently purchased flooring for entire basement. We chose LVT to meet our budget and needs for durability. Our salesman was very prompt, cordial, respectful and expidited the ordering and scheduling for install. However, after installers removed entire family room discovered a problem with door jams and baseboard that was not detected when sold to us. The installer first said we could replace all door jams and wider baseboards but that added to a great expense of labor and material that we did not feel comfortable with. The store managers were very prompt in coming out and helped us access the solution and we did have them install the hard surface we had bought but unfortunately for us, we had to buy new baseboards, paint and install ourselves. We were very happy with the installers. They arrived at 8:00 and worked not stop. I really appreciated the care they showed for our home. The end result was beautiful!

Top Notch! I am thrilled with all of the carpet, wood, & tile flooring in our new home! Love the my tile shower & kitchen backsplash too! The materials and installation are awesome. You will love working with Jim and Sarah! It's so great to have a professional interior decorator to work with-Thanks Sarah!

Job well done I was very pleased working with Robbie in Billings store, she was knowledgeable about the carpet products and helped me select something in my price range. The installation was quick and the installers cleaned everything up. The carpet is on a curved stairway and it looks wonderful. My only complaint was a few wall dings that needed paint touchup.