The biggest issue that needs addressed… The biggest issue that needs addressed is communication! One phone call and one email TO THAT SAME PERSON confirming a price is enough! We are a busy office and when 3 people receive a call and then emails are sent, the orders are duplicated. This is extra cost and AGGRAVATION to our people. I think your orders need to be handled by ONE PERSON. Not 2 or 3 in your office!!!!! Please consider a revision of your work flow to save time and money on both of our ends. Thanks, Michelle Office Manager

Great communication Great communication on deployment of units and pickup once job is finished. Love doing business with LDR!

Worst service ever They are very quick to charge your credit card, but very slow with picking up dumpsters and portable potty units when you tell them you're done. Then they continue to charge you swap fees and dry run fees even after units have been removed from site for weeks. When you call their customer service they give you the run around and transfer you to accounts dept which ends up being just a voice mail.

Get payment before delivery to eliminate hassle and wasted time Not too bad dealing with them, just when it comes to payment it can be difficult. They are usually thorough and accurate with the order and delivery information they provide but when it comes to taking payment, if our associates aren't adamant about getting payment before delivery it can be a hassle trying to get paid after the fact. It would be nice if their company knows their employee is ready to make an order, give them credit card information up front to provide us with payment before delivery. Make sure THEY are certain the order is paid. That will eliminate a lot of hassle from all sides.

LDR used to be good.... maybe try again in a yr. LDR used to be my “go to” for Dumpster and PortaJon rentals until it started taking too long to switch dumpsters and then we realized we were getting charged too much. What used to be easy, became a hassle. Hopefully LDR gets it together for future clients. I’ll give it a year before we try again.