It was awful- I tried to adjust my plan… It was awful- I tried to adjust my plan after our first clean but platform was inflexible so I cancelled my plan altogether and they wouldn’t refund at ALL. I even tried to complain to my credit card company but Minte fought back and ultimately I was not reimbursed. I wouldn’t recommend this service to ANYONE.

High-Quality Services at Reasonable Rates! We've used 3 other companies in the Crystal City (VA) area and The Minte has proven to be the most reliable while still being affordable. We've had about 5 cleaning services provided and I'd rate 4/5 of those as "Outstanding!" and 1/5 as "Sufficient/good". Each staff member that has gone through our place has been professional and kind. There were some scheduling hiccups but I'd say it was more my fault and and the limitations of their reservation system (I wanted first Mondays of each month). In any event, The Minte has always been accommodating of my schedule and to any last-minte changes that needed to be made. Given that this is the 4th company we've been through in the last year, it's safe to say I have high standards so please consider this review well-vetted.

I am satisfied with the service in that… I am satisfied with the service in that the staff members are following most of my requests that I made. I want to ask them again to refresh the air by opening the windows and to close them after the refreshing. Also, please close the plugs in the sink and the bathroom

Good but not very thorough Good but not very thorough. Everything was put away nicely. Vacuuming was not very thorough - still saw visible pieces of debris on floor that should have been picked up. There was no checklist inside apartment or door hanger on outside indicating cleaning was completed.

Quality Degrades quickly The first couple times Minte provided cleaning services for my apartment were spectacular. They did a very through job of cleaning and dusting including; making the bed, dusting everything, cleaning appliances, and taking out the rubbish bin. However, within a few weeks the quality of cleaning drastically degraded. I canceled the services after discovering the staff was using my personal cleaning supplies, which I keep on hand for small messes. This along with the sub-par level of service was very disappointing.