Overhyped descriptions, not really B2B pricing, Slow shipping The products were not really bad for the price, but overall we feel that the product descriptions are definitely overhyped. Words like 'thick' and 'plush' for example, were not entirely accurate. In fact, some of the cloths were thin and wimpy. Some of the products are overpriced, especially for a site that calls itself "wholesale" and positions itself as being a B2B company. If we wanted to resell these products in our retail store, the margins would not be worth it. Finally, our biggest complaint was the shipping time. Ordered them on Friday. By Wednesday we were beginning to wonder if they got lost in the mail. That evening we got an email saying "Your order has been shipped!" (?) In all it was eight days between the order and the arrival. That killed it for us. We've decided to try other vendors on Amazon. Because if we're going to pay these prices for microfiber cloths, we want them delivered in three days max. Not eight. BTW, we just celebrated our 40th year in the chandelier restoration business. We're early adopters and have been using microfiber products since they first appeared on the market. Many years before they became popular.

BEWARE CANADIANS BEWARE CANADIANS. They used USPS and I was charged a bogus $75 customs brokerage fee on top of the USD$51 shipping I had already paid and the taxes. Made it much more expensive than just buying from a Canadian company. Customer service said "tough, you pay the taxes and fees, we have no idea what the fees are." USPS would have cost $4 more and had no brokerage fees. It's an invented charge that UPS is famous for gouging people with even when brokerage has been specifically paid by the seller.

Great Customer Service!! We ordered a microfiber mop and when it arrived, it was defective. The telescoping handle wouldn’t adjust. I called the customer service line, got right through, and the lady was very nice and sent me a video on how to correct. After watching the video, it still wouldn’t adjust and when I called the customers service line back, a man told me that I must have gotten a defective mop handle and immediately sent out a new one! When it arrived, it was perfect!! I recommend this company based on the excellent customer service it provides. Way to go, Microfiber!

Wonderful Products and Great Service I always get fast service, free shipping, and prompt shipment on products I find to be of high quality. I feel as though I am the Johnny Appleseed of microfiber cloths as I have turned on many friends and associates to fantastic results when cleaning with them. I personally use them every day for one thing or another. No car fanatic like me should ever do without them. What a shine and no lint! My leather upholstery is so easily kept in top condition. Thanks very much.

I bought a mop less than a month ago… I bought a mop less than a month ago and I'm very disappointed. in the first week the velcro that is in the lower part took off, it is caught by the screws only, and now the cable has caught and does not reduce. I'm upset and I plan on returning this product.