Oso Services

PSC 561 5067, 96310, FPO, United States
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4.35
Based on 20 Reviews

5

70.00%

4

10.00%

3

10.00%

2

5.00%

1

5.00%
About Oso Services

ENCOURAGING, MENTORING, AND CONNECTING MILITARY SPOUSES WITH WORK OPPORTUNITIES... One location at a time

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Christopher
GB

The cleaner was on time The cleaner was on time, professional, and did I great job cleaning.

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Jamie Reed
GB

Unsatisfactory Cleaners were 5 minutes late, left 5 minutes early. Spot cleaned my walls and left white streaks all over the walls, did not clean the vent inside or out, did not dust the hanging light in the dining room, did not clean the thermostats or phone monitors. I asked the cleaners to go back and clean the thermostats and phones because they were dusty; they only cleaned 1. Our house was (in their words) “the cleanest PCS clean they’ve done,” yet our clean house was not any cleaner than when we left. I emailed the general email and asked about our invoice because it was $482.40 (6 minutes over the 12 hours for 2 cleaners) and their response was that that includes when they clock in to unload and load their supplies. I emailed back and said that was from the time they pulled up and pulled away, and I got no response back. The cleaners sat on my front porch when they were done for at least 10 minutes “waiting for the floor to dry” and still pulled away 5 minutes early, yet I was still charged. I paid the invoice for the simple fact that I didn’t want to be charged a late fee. The $2.40 was not the issue, it is the principal that I had to pay for more time than they were even there and the job was mediocre. These cleaners did at best mediocre work for what I left my house looking like. I debated on micromanaging their cleaning based on the Facebook reviews and talk about how horrible Oso was, but decided against it. Now I wish I would have because there’s no way they cleaned the whole 6 hours in a house that only needed not everyday cleaning. The only thing I was impressed with was the inside of the oven cleaning. 10/10 do not recommend. These ladies have no experience cleaning and I would never recommend this company. The customer service was less than awful.

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Jenna
JP

Great job! Jackie had no problem dealing with my two small dogs for the cleaning. When I returned the house smelled clean and was sparkling!

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Ashley
JP

I love this company I love this company! The cleaners are always right on time and very quiet and efficient and my house always smells great afterwards!

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Jody
GB

Fine Fine. I will use your services again.

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