Yvette Ellis
GBThe Junk Pros were very good and… The Junk Pros were very good and professional. All the men were courteous and polite. They got the job done in a short period of time and cleaned up behind themselves. You would've never known the apartment had anything in it 2 hours prior. Highly recommended. Their professionalism grants them 5 stars!!!
Michael in Manhattan
GBJunk Pros are the real pros! Excellent service all around. Rosie, the customer service representative with whom I worked, was knowledgable, responsive and helpful. The estimator came out on-time and gave us a fair quote. Craig and his team then came on the date and time scheduled -- even a little early -- cleared out all the junk and swept the floor clean. Craig and his team never pushed back, but just took everything we could give him and then made sure we were satisfied before leaving. What I anticipated being a big hassle was really quite simple. Thanks to all the pros at Junk Pros.
Consumer
GBI can’t say enough good things about… I can’t say enough good things about this company. From our first call with Rosie, I knew we were dealing with professionals. Every question was answered promptly. The price we were given was fair and well thought through. Follow up was thorough. Our team of 5 men showed up exactly on time. They worked quickly and efficiently, and clearly knew exactly what they were doing. It’s rare today to find a company that does exactly what they say they will do, and all with kindness and good humor. We could not be more satisfied and so pleased to do business with these wonderful folks.
Pamela
GBExcellent customer service! The Junk Pros team was exceptional. I'm a real estate agent in New York City and I called in the Junk Pros for a very difficult clean-up of a two-bedroom estate listing. They gave us a very fast estimate and then cleared the space quickly and perfectly. Throughout the process, they were very flexible in dealing with us, and they were always easy to reach when we needed them. I've recommended them several times since--and will continue to recommend them!
MogulDiva
GBNope! Sorry, really wanted to book this company because their website says they do Quick Pickups and they even give estimated rates between $120-$250 and included how many furniture items these rates include. I only had a living room chair, not a sofa or a recliner for removal. When I called, the woman i spoke with quickly gave me a $250 minimum estimate. I referenced that this was a quick pickup (their term on the website). She said $250 and we would have to be in your area. Totally useless and kind of a bait and switch in my opinion. Not cool at all.