Does not actually provide security Does not actually provide security. The systems are cheap, and when they fail to perform basic functions, the company hides behind long term contracts to keep you paying monthly. Very frustrating, have tried many times to cancel or get something that works...countless hours testing my patience with customer service, tech support, and upper management. Can't wait until my contract is expired so I can get away from this company.

Great for busy parents! I have a teenager and a school-age kid at home, I feel much more comfortable leaving the oldest home to babysit because of this service's great features, I get a video clip and a picture when they get home from school. I can even stream live video anywhere to make sure they're being nice to each other. I also get arming reminders when I've left for work. I'm hooking up the garage feature this weekend. Excited to have this in time for summer when the kids are in and out of the garage with bikes, scooters, and sprinklers. It's the worst feeling to go to leave for work in the morning and realize the garage has been open all night, can't wait to have another check to make sure it doesn't happen!

TERRIBLE TERRIBLE. They are expensive and subpar. They make you pay when their own cameras don’t work. Wouldn’t give our money back after camera was down for more than a week. Would never recommend them to anyone.

Outstanding communication Alarm.com was not the cause of my troubles but they were a part of the solution! The emailed response to my issue showed genuine concern as well as an understanding of the problem. Through this response I was able to resolve the issue. It would be great if I could receive the same service from the security company that is supposed to be protecting my family.

Unreliable Alarm System … This has to be the most unreliable system that I have owned. I purchased the Alarm.com system through AAA Smart home approximately 15 months ago. I have spoken to support which has not been any support at all, and I’m finally fed up and changing. The cameras rarely work and the troubleshooting feature doesn’t do much either. Avoid and explore or systems. Make sure that whatever system that you purchase is not supported by Alarm.com