Nice shade with smooth operation My excitement when the order arrived soon turned to dismay when I discovered the brackets required to hang it were missing. The first step in the instructions was to attach the non-existent brackets. Fortunately, customer support told me to look on the header where I found them. After that, installation and initial setup were both easy. I did run into many issues after connecting the Zigbee motor to my Smart Things hub, the travel limits were deleted, the remote no longer worked, the travel direction was reversed, and more. With unlimited patience, all this was finally straightened out. But when a connection was restored to the remote the connection to the Smart Things hub was lost. Perhaps it can't connect to both at the same time??? I can't find anything on this in the manual or on their website. I'm reluctant to continue experimenting now that it works but I'll try again soon. One feature which is awesome is that when nearing the up or down limit, the motor slows to a crawl so that last-inch closing (or opening) is slow and gentle. I'm upgrading my initial review to 4-stars after help in locating the brackets.

Build quality is good and solid. Build quality is good and solid. Installation is easy and plenty of paperwork comes to support. Motor is larger and "quiet" (lower frequency) compared to the market alternatives. Roller shades custom measurements accurate to the mm. ZigBee integration to HS is seamless no issues found. Under a week DHL shipping to Europe. Customer support has not yet let down, quick replies and quick action on tickets. Price... Its probably one of the highest on the market but might be worth it. One downside though, maximum and minimum openings can only be set thru the remote, therefore recommend to get at least one remote with your purchase.

This is my second set of Smartwings… This is my second set of Smartwings blinds. I originally did my kitchen windows and I liked them so much I decided to do my sunroom windows. I have the zigbee motors that integrate well with my Alexa Echo. The blinds arrived quickly, well packaged, with everything I needed to install them.

These blinds have exceeded our… These blinds have exceeded our expectations. Quality wise, the fabric is beautiful and feels very durable. We went with the blackout fabric as the back up and it works great. The app that comes with the blinds could be better and more user friendly but it works great with Alexa so that makes up for the app. Also the control works great and it is modern and simple. Overall, very satisfied with our purchase the value that we are getting from it.

So far so good I have had my blind up a couple weeks. For the most part I really like it. The installation instructions are a little skimpy on details, but after setting everything out it went up easily. So far operating great. It replaced an old manual blind in a hard to reach area to raise. So I am glad for that.