My wife and I think that your Scott… My wife and I think that your Scott Gordon is one of the best trades people that we have met. He is personable and very knowledgeable and he did a great job of representing your company.

Very Professional Very Professional, took the time to solve all issues.

My experience teaming with American… My experience teaming with American Alarm covers a span of twenty years and we are still counting! I have had few problems which tells me AA is doing a great job to monitor my home security, alerts when they lose Wi-Fi connections. The Annual service Check-up on the equipment is a bonus. Office support speak to customers verses electronic recorded messages and all service persons (he/she) are polite, and provide helpful tips when necessary. I hope you're convinced the five stars are well deserved.

American Alarm was there for me when I… American Alarm was there for me when I needed them with fast and helpful service and installation. My house was ready to close and my town would not approve the Simplisafe smoke and CO2 detectors that were currently installed and monitored so American Alarm literally came 'to the rescue'! I will be eternally grateful! They were amazing in every way ... would highly recommend!!!

They are the best! I have been with this company for over 30 yrs. I was on vacation for 10 days and my front door alarm went off twice, which it never did in the 30 yrs that it was installed. I came back home and one Saturday night after I had set the alarm, again the front door went off. The monitoring office called to make sure all was good and of course it was. But I also explained to the gentleman that this had happened, and he said he would put in a message for Service to call me on Monday. Sure enough Monday Cheryl called me to schedule a service call and she said if I wanted the service technician to come that afternoon, I said yes as I was going to be home. Not even about 10 min. later he was at my door. This Technician had been at my house before in 2023 to replace some switches and I was happy to see him, because I recognized him and felt comfortable. Keith was very professional, friendly, knowledgeable, and got the job done in no time. I would not change this company for another one, because their professionalism, friendliness and best customer service is irreplaceable.