Purchased 3 received 2 and an empty box Purchased 3 received 2 and an empty box. Contact form on the website just kept throwing an error, and the bottom of the page has an incomplete sentence regarding calling the company. "This Contact Form will save you time in getting a FASTER response, but if you prefer to reach us by phone, click . You may experience longer than usual waiting times." There's no button that's missing, it's literally a blank space where they say you can call them. Edit after company response: You didn't provide me a method to reply to your response. Should I do this and edit my initial review to add the order number on a public forum?

DO NOT BUY THIS PRODUCT DO NOT BUY THIS PRODUCT - order system does not work so you be charged, get the kit but no come back. The product itself is dire as the microphone did not work properly at all. Their service model is absolutely hopeless and very frustrating as they say 30 day no quibble guarantee but no return address provided and service desk are useless. Also, reply did not actually send me an email as promised that I can find.

Blxbuds is a scam! This whole thing feels like a scam to me - aka the earbuds overall suck for the price you pay but the worst part is that blx is not honoring their 30 day money back guarantee. I sent my blxbuds back within the 30 day window but since sending them back they won't reply to any emails I send them and I have yet to see a refund. Stay away from blxbuds if you value your money!!!

I bought these buds they broke within 2… I bought these buds they broke within 2 months luckily I set up the warranty only to be stone walled by the company. They do not respond to my messages after advising they would send out replacement out it has now been 2 months since they last communicated with me wasted my money on these please do not wast your money or time

BLX buds faulty after 2mths BLX buds became faulty after only 2 months use. This of course is outside of their 30day warranty. There is a reason they only provide 30 days….. cheaply made tat. While working, the touch buttons were very flakey at best and recharging the earbuds via the charging case didn’t always work correctly either. I contacted BLX who said tough you’re outside our warranty period. !DO NOT BUY THESE CHEAP HEADPHONES!