DO NOT BUY FROM THIS COMPANY! I placed an order with EP Light over two months ago. Since then I have tried to contact them several times to enquire about delivery time for this order but I have not been able to speak to anyone or had any response to emails. I am still waiting to hear from them to find out when, if at all, I am going to receive the order I placed. I would also like to highlight that I paid for these items when I placed the order. So my experience of this company so far is extremely poor. I would caution anyone who is thinking of placing an order with them to think twice.

took almost a month to have the item… took almost a month to have the item delivered. The tracking number was not useful. The manual is in Chinese only. Is still do not understand how this lamp works.

No customer service I have ordered a number of bulbs over the past year . My recent order was incorrect. They have done nothing about it . I have had had a question about the bulbs purchased in the past “three out of the four bulbs blink when they are upside down . No response . Nice product but I won’t use again . Too bad a lot of people at my business ask about the bulbs .

Shipping was quick but only received… Shipping was quick but only received one of two items ordered. Customer service response was prompt and said out of stock items will ship when back in stock but no way to say when that may be. Bulb looked beautiful but a bit disappointed as it was to be a gift.

I cannot review the product as I have… I cannot review the product as I have not received it yet. I ordered it almost 4 weeks ago (Aug. 1) and have not received it. Customer service was not very helpful. Took days to respond and then I was told the bulb I ordered was not available which the website did not say when I placed order. I was told the base would ship and I should pick out a different bulb which I did. I was sent a code for I believe it was 15% off of next purchase. I asked the discount be applied to this order which was accepted. That was on August 12 and I have yet to receive an email saying my order shipped nor have I received anything. At this point I cannot recommend ordering anything from E.P. Light