tavina hill
GBI am still waiting for information on… I am still waiting for information on how to return an item. It's been at least three weeks. I keep getting emails but no one is giving me direct directions on how to return these items. They have very cute pieces on the site, even purchase a pair of sneakers that were cute, however customer service could be better. Also the clothing items or not the material they appear to be online.
Anita
GBNo response from company I places an order on 12 October, 2021. According to the tracking app “Route” the item is “waiting for tracking”. In other words, the item hasn’t shipped. I emailed the company twice to ask the status of the order, but I have not received a response. My next course of action is to dispute the charges with my credit card company. I gave this company a 3 stars because I have ordered from them before without any issues.
S. C.
GBI was very excited to support a black… I was very excited to support a black owned business especially after seeing the designs and vibrant colors, I was sold. However, I just recieved my products and what I received looks nothing like what I viewed online. The quality of the material is very cheap. I was expecting more durability from the material, but it's that shiney, cheap material. Not only that, but the stitching is coming apart on the top. Very disappointing and unfortunately, I will not be ordering again.
Shane Tate
GBThe sneakers looks good but aren't useable… The sneakers arrived in a beat up box with no return instructions. The sneakers are poorly designed as far as fit. The shoe has no elasticity to actually allow you to put it on your foot and I ordered 1 size larger than usual and had my friend who has smaller foot try to put them on. While the print is lovely, the shoe doesn't work I have no return instructions.
Nicole
GBI was excited to order from a black… I was excited to order from a black owned company, but when it took so long to arrive I had forgotten that I ordered anything at all. Then nothing (out of 3 items) fit correctly. You could see the glue used to close the sneaker on the front not to mention the sizing for the items were way off and the colors were also totally different than what was advertised. The final nail in the coffin was the absurd return policy for the items purchased. I will not be ordering from you all again.