AZ
GBOrdering not transparent I order 2 x bags and then got another window that implied I was getting a further 75% off so selected the 2 bags only to realise I had been charged twice. I requested a full refund and have received my full refund today. Thank you Alora! Advice for the company is to make each step of an order much clearer to avoid any ambiguity for customers.
lisa
GBAvoid!! Avoid!! Ordering just the one bag, thinking the order hadn’t gone through you think you’re then getting a deal for 3 packs for the same price. They then take 2 lots of money out and if you try and cancel they say it’s too late and the order has shipped! Customer service is pretty poor and I’m now charged for something I don’t want! Funny how you can’t reply to their response on here. Have tried contacting them several times via email.. absolutely useless! Please don’t think about ordering..
donna simpson
GBAbsolutely love this tea Absolutely love this tea, I can’t believe it actually works and now I have got my son taking it too
Deborah Sedgwick
GBDodgy ordering system I ordered 3 x bags and then got another window that implied I was getting a further 75% off so selected the 3 bags only to realise I had been charged twice. Upon realising this I tried to cancel and it asked for an order number which I never got an email or text confirming. I later received an order number and contacted them twice. Now I have been charged over £70 instead of the original price of £39.95.This is a rather dodgy way of doing business. I would appreciate it if somebody could contact me so I can sort my order out
Lisa O Connor
IEDo not order ! The very same thing has happened me. I ordered 1 tea and billed for 3 55.95 at the very end. Total scam and I will not let it go. I advise others to do the same. This is illegal ad unethical, they do not wany to refund and pawn people off with we care emails.Be careful..