SCAMMERS - avoid. Valentines order never received. Tracking number created, but nothing shipped. Followed up and they said it was an address error (lie). Claimed to have rectified it. Again, tracking number created but nothing shipped. Customer service is abysmal.

Should have googled reviews first… Also had a poor experience. They gave me the run-around, telling me I had to pay for various changes that I had previously confirmed with them. For example I would request a change that they would confirm, and then 3 days later tell me it was an extra $10 or $50 for the change. First shipment never arrived. They sent a second shipment that finally arrived 01/22/2024…. original order was placed on 12/17/2023. I started telling my friends that I got scammed because I legitimately thought I would never get my order. Should have googled reviews before placing an order.

Pretty much what everyone else said… Pretty much what everyone else said about the Christmas delivery. Once they told me it would be late I asked for a refund instead, and they denied me. I received most of my stuff late and then never received one of the cards. Never responded to me after the fact. Definitely wouldn’t order again. I don’t think it’s necessarily a scam, but people who have no idea what they are doing.

DO NOT BUY FROM HERE. DO NOT BUY FROM HERE. They will mess up your order, not provide a digital copy to proof, and will stop responding to your emails if they deem it too much work to correct issues. Worst customer service I've ever experienced

Don't buy here. Ordered on November 25th 2022 with Christmas delivery guarantee. Still waiting for it to arrive (18th of JANUARY 2023). After 1.5 months of waiting for it to ship, the shipping status of " parcel data received" has not changed for a week. Really bad customer service, no action, will only respond after a few days with false promises (got the promise twice that package would send within 3-5 business days). It's crazy, rude and just feels like a scam by now. The design I got was great, but I still have not received anything. The company has undertaken no action, compensation, anything. Just " We're sorry we would be upset too if we were you". They took on too many orders and are not taking any responsibility or offering anything near good service. Really really really disappointed.