Order delayed and horrible communication Order never processed through thier site, but my card was charged. had to call three days later to get order processed. Was told on Wednesday that order would ship on Friday and I would get a notification. I had to call on Monday to ask about shipping status. Was told I would get a call back shortly and never did. Left vm and sent email on Monday Night. Called 2 hours into the business day on Tuesday to finally find out that light shipped Monday and would be delivered tuesday.

Very fast delivery. Great customer service I ordered 3 light fixtures, which were delivered in a very short period of time. I had a minor issue in that they shipped the wrong color, but I called customer service and my new shipment came very quickly, and they sent someone to pick up the incorrect box right away. It was very seamless and easy and I had my correct order less than a week after I placed my order - faster than other places might take to ship one shipment!

No returns I would not order anything from Lumitera again because despite strict return policy for returns: insured, unused, limited time 7 days to make returns, 75 % price returned only, insure package, get authorization for return....there is no email replies, no phone call replies. I did received my money via check, but comunication was not good

Lighting order I was very happy with the service and product that I ordered and free shipping to boot. Lumitera is first on my list to shop. I am a contractor in Alexandria VA and depend on quick service, quality and good customer service. Thank you.

Had items in stock that no one else did. I was impressed that items that my local electrical supplier could not get were readily available and received within 5 business days. Both of my local suppliers needed 3 - 4 weeks to get the same item, Awesome !!