Viral Lights

Raleigh, United States
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3.70
Based on 20 Reviews

5

50.00%

4

20.00%

3

5.00%

2

0.00%

1

25.00%
About Viral Lights

Viral Lights started from a group of people on a mission to share the most astounding lights with the world. We firmly believe that we're more than just a company who sells cool lights. We want to build a family - and we know that the only way to do that is by ensuring our customers are happy.

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Stephenie Banks
CA

Love the lights! I really love the lights for my daughters room. I looked at the blue prints and it was suppose to be enough lights to do the whole ceiling and then probably about 9 feet more, but it was a bit short, which was a bit disappointing, but I’ll definitely be ordering more!

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Ken Freymuth
GB

been tryin for over a year now to get… been tryin for over a year now to get some lights replaced had 2 rolls of the lights malfunction when i try to set it to blue one half of the lights in the room turns off been constantly messaging their customer service and no response from them the lasdt message i got from them was on jan 27 2022 almost 2 yrs trying to get a replacement and they must be a bunch of cheap tight ass losers that dont want to stand behind their product

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Steve Galindo
GB

Customer Service/Fulfilling Complete Order Needs Improvement The lights and idea are pretty good. I bought a bundle package which would include the Projector and (2) 16ft LED light tapes. All I received was the (2) Light Tapes. In contacting them about sending me the Projector, they don't really respond quickly. Rather after a few emails and a phone call, someone finally got back to me. I send my email message back quickly to them, only to wait a few days for a response. Still haven't received the projector, but got an email stating they passed my information on to another department. Kind of getting the run-around on a mistake that they made, and yet they don't seem to care to much. I'd look for another company until they figure out how to fulfill an order completely and respond quicker about fixing their mishap. In addition, there is a short in one of the tapes in which I will need to fix. Mentioned this to them, but did they offer to replace it with one that is functioning properly? Not at all!

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Melody Wilcox
GB

Viral Lights Viral lights work amazing, and I'm very happy with my order. My entire bedroom comes together perfectly now and there are so many amazing features and settings. Amazing product overall!!

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Kris Turner
GB

AVOID AT ALL COST!! AVOID AT ALL COST!!! Complete Scam! The package arrived (UK) after almost 2 months! Furthermore, it doesn’t function, damaged and cannot be used ! Customer support asked to send back to USA for the cost of £27 which is apparently UNREFUNABLE! So, we had a "pleasure" of waiting the damaged goods for 2 months and then pay out of our own pocket to send the same goods back, unbelievable! Still waiting for a refund. will see how long it will take... The company is a scam and should be shut!

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