Loving the reusable filter Loving the reusable filter. Seems to filter better than the old paper one we had and I just toss it in the wash with my towels. Purchased a spare for when one is in the wash.

This is an ingenious idea This is an ingenious idea. I hated throwing away air filters every month. I love my new air filter.

Great customer service We just received the product and one of the filters sent was the wrong size. I emailed and received an immediate response with a sincere apology and the correct one was mailed immediately. The products look great but will need some time to see how they work since so new. Customer service deserves 5 stars for sure!

Forget their warranty Forget their warranty. I have 3 different sizes of Airthreds. The larger one, 1" x 20" x 30" (combo set) for $95.00. The frame isn't well designed and the slipcover filter distorts the frame so that about 3/4" on top and bottom of the filter do not cover the opening. In other words, straight unfiltered air is allowed into your HVAC. To company 1st responded that the frame is only good for 1-2 years? What? Since I'm within 1 year, I thought surely they'd replace. Nope. I have to pay shipping both ways for them to replace their failed frame. I recommend you not waste the money and stay with disposable filters. All their hype is unfounded and dishonest.

Would love to give you 5 stars but the… Would love to give you 5 stars but the frame we got had 2 issues with it. One, the one side was installed backwards so you couldn't install the center support. And two, I ordered a 14x24 frame and one end was 14" but the other end was 12". You all are supposed to be sending me a new frame. So, hopeful when that comes I can give you the 5 stars because otherwise it seems like a great product. I can't wait to use it.