This is an awesome site This is an awesome site! They respond quickly to questions on Facebook and had my things shipped out within just hours of me buying them. They also gave me a coupon for 15% off which didn't end up working, so they refunded the amount it would have been back into my account. Great small business, 12/10 will definitely be back to this site again.

Relatively fast shipping Relatively fast shipping, dress is lovely. Had to be ironed but looks completely fine. Material feels kind of cheap and the color of the dress differed slightly from the one shown on the website. Don’t let this review scare you off, though! This store is amazing.

Great customer service I was initially very disappointed with my purchase: I was looking for a specific pair of boots from killstar and the google search lead me to GothMall. I own the original killstar boots, they are just very worn out from use and wanted to replace them because I love them so much, but could not find them for sale anywhere. The boots from the pictures looked very similar to the originals, enough to fool me. However in person you can actually tell how very different they are and the fit is completely different too. They look nice to wear, but comfort level is very low. Edit: I was happy to be contacted by GothMall, their customer service is great and they took immediate action by removing the boots from their website since quality was not up to their standard. I look forward to buying from them again!

Great customer service & product I placed (pumkpin spoons) and order and the wrong shipping was added (my fault due to autom fill) I contacted goth mall and Molly in customer service was amazing!!! She updated everything right away and I got my pumpkin spoons shipped to the correct address. Shipping was fast and the spoons were exactly as described. I love them.

Molly at Goth Mall Molly at Goth Mall, amazing, needed my package to arrive at a certain time before my travels then realized I needed a different size but somehow she made it happen. Communication was great product was great. Nothing but good things to say. I’m a customer now and Goth Mall has gotten my loyalty. Thanks for being awesome.