Excellent Service Overall I ordered an item on Friday afternoon and received it Monday. The item was just as expected. I did have a question for their customer service department; my call was answered promptly and my question was answered in a courteous and professional manner.

I would highly recommend this family business It is so nice to work with a family business. I bought a bowl, and it did not work out. They bent over backwards to correct my mistake in ordering. I will be ordering from them again when I need something. Thank you again for my wonderful shopping experience!

Oster clipper blades I was ordering five Oster clipper blades from Goodman's webshop. One of those blades that I ordered was out of stock. After six weeks of waiting them to ship out my order I wrote the email to them that I want from them to finally send to me my order or I want full money refund. They gave me my money back but without any explanation or apologies. I'm extremely disappointed with this store and with their customers service. UPDATE 02/14/2019 I spoke with Mr. Goodman and he explained me whole situation that ocured. The problem of not delivering my order was due to the delivery delay of the Oster supplier. He also apologize for problem that ocured and he promised me that they will do thair best to ship out my order as soon as it possible. He seems like a good man who try to do his best to preserve confidence of their customers. UPDATE Mr. Goodman keept his promise and I received all Oster clipper blades that I was order. All in all I am very satisfied with Goodmans store and their services, especially with owner Mr. Goodman becose he is pleasent and benevolent person.

Great Miami find!! I visited their store after finding them on the internet. I learned they’ve been in business for over 20 years here in Miami. They have a showroom full of interesting items such as mason jars and accessories, blenders, beauty supplies, and small appliance parts. I called in and spoke to Bonni, and then dealt with Susy at their location. Susy was helpful in showing me different hair dryers, and even let me turn on a few of them so I could compare weight and noise. It’s hard to find a small business like this and I was impressed with the organization of their store and the help I received. I would definitely come here again or order online.

Their policy and terms are misleading. Customer paid expedited shipping and received product a week later. I placed an order on 10/16/13 (time) and paid for expedited shipping. I received the order a week later (10/22/13) at approximately 7:45pm. The total for the order was $107, however $70+ were due to shipping. How could anyone call it expedited shipping when it arrives a whole week later? You had to buy the product first before they would give you any kind of shipping date (even expedited). I placed calls to customer service and they said that I would have to ship the product back at my own expense only to get a $30 credit (the cost of the product...shipping won't be refunded). Needless to say, I won't ever use this seller again and won't shop on Amazon anymore since they promote these types of companies to deceive their customers. Their customer service was a joke and the owner David didn't return any emails (was expected from that type of company). I want my full refund of $107.47