Jen Duff
GBI received the Zline wall range hood in… I received the Zline wall range hood in Stainless steel and it was damaged. I can not reach anyone to get a resolution. The phone number on the emails is not a real number. However after sending an email Tammy contacted me and resolved my issue quickly. She did a great job resolving my issue quickly and was very friendly.
MARGARET
GBGreat company to work with I have purchased a few appliances from Rustic. The shipping is fast and the products are packed with great care. So much better than a big box store. You have gained my loyalty.
Russel M.
GBMediocre I ordered over the phone and was told the item was in stock and ready to ship. I didn’t get a tracking number so a couple days past I called back only to hear the item was not in stock and it took a couple weeks to get the item in and shipped. The item I ordered was fantastic but the customer service was mediocre at best.
Kimberly Stevens
GBQuick shipping and everything seems to… Quick shipping and everything seems to have arrived intact. The faucet is gorgeous!
Kristine
GBGreat customer service The customer service was outstanding. The rep did what he said he would do and followed up in a timely manner. Love the product, too.