The investment is well worth it The company was wonderful to deal with. I had everything professionally explained to me before the purchase and everything went smooth. As a small company.. I was initially hesitant to invest the kind of money their products bring, however now that the headset and handset lifter are in place.. I have to say it is invaluable. Our secretary often has to leave the desk for work needs and the fact that she can answer the phone from where ever she is on our building, or take calls with her to check on something is a very smart use of time. I recommend these products and this company to anyone.

Impossible Return Policy While this website seems to offer a wide variety of items, many items are lacking a full description or photo. I took a chance and ordered a wireless handset battery that was in no way compatible. I was unable to return this item after purchase. Now I am stuck with an item I will never use.

Live and Learn and never again. If the products you ordered were working fine when you got them consider yourself lucky. But if you have any problems and need actual customer service or a return forget about it, they will find something to keep from having to help you. Very dishonest in that way.

Great phones at a Great Price We ordered 3 replacement refurbished phones from startechtel.com and they were delivered quickly in perfect working condition. We use them all the time for our replacement phone needs and we've never been unhappy. Great phones for a great price and beats the 300% more we would pay to buy brand new.

Man oh man Man oh man! With an aging telephone systems and no longer supported by our local rep, I had to find someone who could provide quality hardware to keep our communications in full operation without excessive cost or over kill upgrades. StarTechtel was the answer to all of my telco hardware issues. They have always had what we needed when we needed it. They know their stuff!!!!