Matthew Maupin
GBI sent my 3.2 carat diamond wedding… I sent my 3.12 carat diamond wedding ring appraised at $32,000 by a vetted jeweler. They offered an $8,000 fee to sell. NOT only was the price offensively below it's worth, they sent the ring back shoddily placed back in it's setting making it crooked and possibly able to fall out. After contacting them with my issue, they offered to attempt to amend their failure to return my ring in the EXACT condition I sent it in, but they offered ZERO "customer service" to fix their egregious mistake or any compensation to have it repaired. When I tried, numerous times, to have this problem fixed, there was no communication whatsoever to take any responsibility. I'll never use this service again, nor advice my many contacts with high end jewelry. BEWARE. Please take extensive before photos prior to sending any item to this "company." PLEASE BE CAREFUL WITH YOUR VALUABLES.
Troy Spannuth
GBProfessional Professional, precise service! The staff was very knowledgeable & friendly. I felt really comfortable dealing with them handling my great grandmother ring. Very thorough on the fee explanation & reassuring before during & after auction.
Mary
GBThe help I needed to let go of an engagement ring I had been holding on to my engagement wedding ring for way too long. I tried selling it myself and taking to a pawn shop to no avail and it just became too overwhelming for me. Worthy made the whole process a breeze and took the emotion out of it. They were very communicative and knowledgeable throughout. I love that they clean it, grade it and take professional photos to prep it for sale. I would recommend to anyone looking to sell used jewelry, especially bridal sets from a past marriage. This was the final piece I was still holding onto. Thank you Worthy!
Sue Darnell
GBI went from hesitant to happy!! When I was hesitant and skeptical I spoke with a very helpful representative. I felt better knowing I could set the reserve price and if it’s not met my ring comes back to me. I was kept updated through the entire process and all contact was professional.
Clayton K Shum
GBScammers Scammers, we went through the amount I would net ( all over the phone) and they stated that after reviewing past emails they didn't see that I received a promotional offer. So the result is that they over charged me for the commission and did not follow through with the confirmed offer. I would have declined and went to someone else. Because they had my watch, it would have been hard (held my watch hostage essentially) to have them send back my watch in order to meet the deadline with my secondary offer. I would have netted more in my pocket with the other offer.