Absolutely horrible virtual mailbox… Absolutely horrible virtual mailbox service! They work as a required add on paid service with Swyft which is equally poor. After you’ve finally had enough of their slow response time and lack of functionality you have to first email a request to cancel then wait for a call back to go through a two tiered process to try and cancel the service. During the process they will first offer to come down in price to $14.99 per month then when your cancellation gets escalated to the next tier they will offer $9.99 per month and try and convince you to keep the service for personal use since their business level use failed. Then they will put you on a series of holds and eventually tell you they can’t cancel you because the address they have on file (theirs) is your official business address. Ultimately you will have to dispute the charges with your credit card issuer. I would encourage you to file complaints at the state and federal level to prevent other from having to go through this scam.

Jessah the Super Superior Rep Jessah Was amazing she took the time to walk me through the process of updating my account information and she explained the services that came along with my plan. Super Superior Service 1000/1000

Excellent Customer Service Experience… Excellent Customer Service Experience with SnapMailbox Agent Mike Rating: 5 stars ⭐⭐⭐⭐⭐ I recently had the pleasure of interacting with SnapMailbox agent Mike, and I must say, I am thoroughly impressed with the level of professionalism and efficiency displayed. Mike promptly addressed all of my concerns, leaving me with no complaints whatsoever. From start to finish, the experience was seamless. Mike listened attentively to my inquiries and provided clear and concise solutions. His commitment to customer satisfaction was evident throughout our interaction. I am pleased to report that since Mike resolved my concerns, I have encountered no further issues. I am truly grateful for his exceptional service and would not hesitate to recommend SnapMailbox to others based on this positive experience. Keep up the fantastic work, SnapMailbox, and thank you, Mike, for your outstanding support! God bless! Best regards, Jacorey

Quessy listened to my concerns and… Quessy listened to my concerns and provided exactly what I requested. If I ever need a virtual mailbox again, I will definitely use Snapbox. Great and fast replies. I never had to wait longer than an hour for a response and many times it was less than even 5 Minutes. Great experience!

Very prompt in handling my issues Very prompt in handling my issues. It went much smoother than I expected.