This really was a seamless process This really was a seamless process and the result is exactly what I expected. Nice finding a company that you can work with online where the final product is made overseas, but the communication is excellent and you receive exactly what you expected to receive. The timeline was very reasonable as well. Kudos to Kings Of Neon for getting it right!

Kings is Neon are Fantastic Fantastic customer service and you made what I thought was impossible possible. I am thrilled and the finished product exceeds all of my expectations. I highly recommend when you purchase that you get the remote which allows dimming and turning on and off the main unit. I shop the surround with several other companies but I'm so glad that I went with Kings of neon.

Amazing Amazing work experience. The neon logo was what I wanted. Good communication and fast delivery. I recommend Kings of Neon 100%

Excellent customer service & product Excellent customer service, excellent product. Bree helped me to customize our company logo. She was patient with me as we worked through what looked best. She explained the difference between old fashioned neon and LED neon very clearly. The finished design is fantastic, beautiful and bright! Our event is not until July so until it can hang in our competition ring, it is hanging in my office and is in the background of every zoom meeting. I have gotten lots of great compliments on it already!

Absolutely do not buy from them Absolutely do not buy from this company. The light only worked once then didn't work again. When I asked for a refund due to the poor quality of the product they refused to refund me and insisted I fix the transformer with parts they sent. It's ridiculous they refuse to refund for a faulty product and expect people to attempt to fix this (we're entitled to a refund and I have been respectful and clear the entire time and explained my rights as a consumer but they ignored me). I encourage others with similar experiences to raise this with the ACCC.