What a great company! What a great company!! We ordered shelves that came quickly. Unfortunately, when Fed Ex snapped a photo of the said delivery, only our porch was in the photo and no package! Fed Ex did not care that nothing was delivered, and referred me back to Urban Legacy - enter Julia! She was awesome and had our replacement ready immediately! In a world these days where the only way to get to customer service is through many frustrating avenues, resulting most times in dead ends - Urban Legacy is so far above and I am so appreciative!! Great company!!!

Very happy with our shelves Very happy with our shelves. Customer service was great and shelves were delivered way before the expected eta

Super easy to order and I love the fact… Super easy to order and I love the fact you are order samples because once we had them in our new kitchen we totally changed our minds. Shelves are amazing and we love them. Love how unique they are and they fit in our new kitchen perfectly. Super fast shipping and delivery Very happy

Unexpected 1) I purchased your shelves and enjoyed them. After I purchased the SAME shelves one month later, I was surprised you changed the final cut, and the shelves are different 2) One of the newly purchased shelves was defective, and the return procedure is not as simple as should be - I needed reauthorization and had to pay for a FedEx shipment

The products were shipped very guickly… The products were shipped very guickly and the quality of the shelves we purchased were perfect. The barn shelves we picked were perfect for our new counter in our family room that has a shiplap wall above the cabinets. They are exactly as stated with some nail and screw holes, knots, etc. we like the natural look and feel they provide. Would highly recommend to anyone looking for heavy duty shelving.