HORRIBLE COMPANY AND CUSTOMER SUPPORT! I don’t know what to say. I was using Payoneer regularly to withdraw funds from eBay sales. Then, I started selling on Amazon, and they required KYC (Know Your Customer) from the US bank account I connected on the Payoneer platform. I literally sent 20+ emails to Payoneer, begging them to send this KYC confirmation to Amazon, but they just answer every time like robots. They always say that my account is fully verified and that I successfully completed KYC, but it has been literally three months since they started telling me this and still haven’t sent that KYC to Amazon. Also, they always assure you they will fix this issue and work fast to solve it. It’s been three-plus months now, and nothing is fixed. I have money on Amazon waiting for withdrawal, and after over three months of messaging and begging them, I still cannot connect this properly because no KYC review and confirmation were sent from the Payoneer side. I think this is the worst experience I have had with customer support ever! If they fix this for me, I would be okay to change my review, but they need to work on actually giving a damn about people’s problems. DO NOT USE THEM, JUST SPEND SOME NERVES BY OPENING A NORMAL BANK ACCOUNT!

Very poor replying on any tickets Very poor replying on any tickets, Help payer to steal money. I had customers, Who made payments through Payoneer. And I sent him the source file. After 7 days they refunded him without telling me anything. because the payer didn't verify his identity. I tried to contact support many times. They never replied.

Receiving account issues. Overall, the experience was positive. The associate diligently attempted to assist me with the issue, although we are still in the process of resolving it. I wish there was a faster means of contact between us. I am hopeful that we can swiftly resolve the issues and proceed to activate my receiving account.

It has been 15 days since I initially… It has been 15 days since I initially reached out for assistance, and I must commend your team for the swift and efficient manner in which they addressed my concerns. The professionalism and dedication demonstrated throughout the process were truly commendable.

Love Payoneer! Payoneer is an exceptional platform with easy payment handling and always been user-friendly. The support team is awesome and highly skilled, they know exactly what to do and are prompt in responding and efficient in solving problems. Love the platform, been many years on it now.