Great store! Knowledgable staff good prices! I really like this store. They have lots of neat stuff you can not find at your typical hardware store. The staff is friendly and really know what they are talking about.

Fabulous! I love shopping at the Better Living Store Outlet and Retail Store. The employees are always friendly and helpful. The shopping experience is always pleasurable. No high pressure sales pitch, just knowledgeable employees that are willing to assist with any home needs. Tony English and Sara Green assisted us while we were building our home with lighting, a Beam system, and closet organizers. They were courteous and provided us with the information and supplies/products necessary to add to the beauty of our home!

Central vacuum We had a central vac installed and Clint was excellent. They finished up a partially installed system and did a great job. They also found some faulty wiring related to the previous work (by someone else) and fixed that. They were fast and very professional, and we couldn't be more pleased.

Customer Service doesn't have access to your order I actually had to call after 11 days and ask where my order was. They don't have access to your information, your order, or your invoice...they need to call the 'business office' -- they could not answer the question -- I now have to wait to hear back from them, about 'a business day or two'. Tracking your order 'is not something customer service does'. I have never, ever experienced an online customer service department that doesn't know what happens to orders once they are submitted. Once I get my call back, and see that the order is shipped successfully, I will conclude my business relationship with this company for good.

Easy to work with. Melanie was our representative. She understood what we were looking for, and gave us her ideas and information on the product, which helped us make the choices and final decision easy.