Took 6 months longer to deliver than… Took 6 months longer to deliver than promised. They built our range hood with the wrong dimensions, will not fix the issue. You can not speak to anyone in person, terrible process and service!!

Decided not to order from here Decided not to order from here . I emailed questions about an item and got a rude reply with very matter a fact wording. Ami was still left with many of the same questions. If it starts bad it will end bad. They may want to work on customer service and having more information on the product if they don’t want to be asked questions

Hammered Copper Range Hood from Rustica House Our hammered copper range hood was delivered well packed without the scratch. Prior to ordering they inform us about possible delay in shipping due to holidays and indeed delivered in five weeks instead of four they promised. In any case, I would recommend Rustica House to anybody looking for one of a kind kitchen appliances. Order at least a month before you need it.

The 'custom' range hood was delivered 3 inches small with a non working fan blower These guys are the worst and I highly recommend you pay the extra few hundred dollars and have something made in the US.... The shipped me a hood that was 3 inches narrower than spec'ed out with a blower that doesnt work and their response was basically oh well.... If you want to return the fan for warranty it is returned at your expense. Gotta love a $3000 mistake... Never again, and you should make the same mistake as I did. VERY disappointed not only in the quality, but in the customer service.

Very Satisfied We evaluated a number of suppliers. Finally we decided to go with Rustica House and we are very glad we did. Our log home needed upgrading but we still wanted to maintain that rustic warmth. The site made all my ideas and visions about how I wanted the house to look, a reality. From the custom hammered copper tub, talavera sinks and tiles in our bathroom, to the red clay floor, zinc range hood and copper table in the kitchen. All our stuff was delivered on a pallet and dropped right in front of our house. I will be using Rustica House again in the future and have already recommended it to my family and friends since they all love how our renovations turned out.