Not sure yet My purchase was received damaged- the plastic had slid off the picture and it arrived all scratched in one corner and a scrape in the middle of the picture. I reported it and am waiting for a replacement.

No longer waiting... Package arrived today. One of the wings on the flying monkey was broken and his tail was broken off. Very disappointing, after waiting so long, eleven days total. Too late to return and make it back for Christmas, and at this point I would not trust that the outcome of my unreasonable wait would be anything different than disappointment. I am in the process of attempting to return the damage item for a total refund which should include the cost of shipping it back, but I'm getting no response from this company to email or phone messages left . All I want now is my money back and good bye and good riddance for me.

Good service, poor shipping expenses I got my stuff quickly. It was good quality. Had to pay two shipping costs for two of same, small items, going to the same address. Other than extra shipping cost, items were good, transactions were easy.

Great customer service and products! I have ordered a few things from here, and never had any problems. The site is easy to use and offers great deals on my Trail of Painted Ponies figurines. I received one item that was slightly damaged, and when I called, they did not have another on hand to replace it so they just substituted the next figurine on my list, even though it cost a few dollars more. The lady I spoke with on the phone was very apologetic and eager to make me happy again. I was bummed they didn't have the same figurine, but that will not stop me from shopping here agian.

Great purchase! Although I found web site a bit "jumbled" and disorganized, the selection of products is incredible. I found what I was looking for at a very good price. I thought shipping was a bit pricey. However, when package came, it was packaged so well and with such care, it looked like any item inside would be virtually impossible to be damaged/broken. All in all, very pleased with my selections!