A great transaction. The condition of the carpet was as advertised and better than I expected. It was well packed and was delivered at five o'clock on Christmas Eve, two days before I had planned for such a huge package to arrive, a surprise, but a pleasant one as it turned out.

Good Return Experience for me Okay, I don't want to say anyone with a bad experience is not correct. However, I just ordered a rug (Sept 2023) that wasn't right for the room, and returned it, and they could not have been more helpful/honest in my particular case. The return was straightforward and easy. And actually, the rug was really nice and a good price, it just didn't work in the room.

Ordered five rugs which look even better in my home than on the website. I ordered five rugs from Rug Source during their Valentine's Day promotion - Three are used Persian rugs 30 to 50 years old, so I looked carefully at the photographs and descriptions before buying, and only bought items described as being in Excellent condition. The rugs arrived within a week, nicely rolled in thick plastic packaging. Everything is exactly as described and shown in the photos. The used Persian rugs are beautiful, soft, and in perfect condition with no stains or obvious wear - they really look almost like new. I even asked the vendor if they have any idea where they have been for 40 years to be in almost mint condition - no response as yet. So, a very good experience, and I expect to buy more.

Good fellows to do business with. I ordered a rug I really liked and it arrived promptly after payment was made. Also description of rug required professional knowledge only available if you are buying from people who know their rugs as well as these fellows do. Sincerely. Mike & Frosty. Astoria. Ore... ..

Excellent experience with very large rug I bought a very, very large rug from rugsource (21 ft x 13 ft). The pricing was very low, so I was unsure about quality. They shipped the rug and a pad very quickly, and the actual thing is amazing—way higher quality than more expensive Pottery Barn rugs, and exactly what I was looking for. I am shocked that such a great rug seller exists online.