I still don’t have my product I ordered -

Worked fine, then broke. My Ryse smart shades worked great for a month then the plastic sprocket cracked. I've messaged customer service for a replacement part and we'll see how quickly this gets resolved and whether the next one lasts longer... So far, it's only been about 24 hours since I messaged customer service. Will update progress as I go. I'm hoping they send me multiple replacements (they can't be that expensive) so I can quickly replace if this happens again. Update 2024-01-18: They said they'd ship me a few replacement parts. I haven't received shipment info yet. Will update... Update 2024-01-20: Got my tracking number. Final Update: Got the parts. They sent a bunch of extra ones which I appreciate. The device is working now. Will update if it breaks again.

Perfect purchase to elevate your home/office This smart shade has elevated my home in ways I didn't think were possible! Something so simple has definitely made my mornings smoother. Now I have one less thing to worry about when I wake up. And the best part is that you can do it from the convenience of your phone if you'd prefer to. Or with just a click of a button on the device. Special shout out to RYSE for creating such an incredible product.

Absolutely nothing worked and your… Absolutely nothing worked and your solution was to buy a 120 tool. All of my shades are now broken or had to be reassembled. Horrible product.

Couldn't be easier or more satisfying... The ordering was very easy and the shipment came just as promised.