My floor is beautiful and I’m happy. My floor is beautiful and I’m happy I found go hardwood. We had an initial glitch with the carrier damaging some of the boxes including wood damage. Go Hardwood made this right immediately. On a side note, our floor is maple, immensely beautiful, but scratches rather easily. Next time I’ll go another direction. For now, I’m quite satisfied.

Great service. This was my third time purchasing flooring from Go Hardwood. Every time has been a great experience. I’m a local contractor in Florida and I have very special and various needs in the material that purchase. The products have been great the sales staff has been knowledgeable, helpful and courteous. I’ve been super pleased with the fast shipping and the care that the freight companies have taken with the products that I have purchased. Keep up the good work. Signed Happy in Florida. .

Great communication and follow up Great communication and follow up. One of the boxes was lost by the freight carrier and another was damaged. In contacting Go Hardwood they were very responsive and sent replacement items. Highly recommend this company for your flooring needs. I also had called around before my original order and they had the best pricing for product and shipping. Regards Todd V.

Customer service lacking The product that arrived did not match our order, so we rejected the shipment. Customer service was terrible and told us that we would be paying for the cost of shipment to us and also back, along with a restocking fee. We have tried calling. And talking to multiple people to see what could be done and no one will return our calls or they are always busy or out of the office conveniently when we call to follow up. Had our customer service experience been different, we would have been okay with reordering. We will never use this company again.

Product I ordered was out of stock… Product I ordered was out of stock after placing my order. They were very good about keeping me informed on status of order and were very quick to respond to questions I had for them. The price was great and I was able to go to local warehouse to pick up flooring so shipping was free. I highly recommend Gohardwoods and will certainly use them again if I'm in market for flooring.