I am a returning customer I am a returning customer. In my book that speaks volumes regarding the level of customer service and product quality. I have called before each order and each time the call has been answered by a real employee (not some 3rd party service) and every attempt has been afforded me to ensure the highest level of care has been achieved. Incredibly quick turn around for custom products, also. I could not possibly recommend Picture It Custom more! Thank you and I am confident to return as a customer again... And again.

Great Customer Service & Product Letters turned out. Only problem was one letter had the wrong picture & wasn't all the way on. Talked to Customer Service, And they quickly took care of the situation and sent me a replacement. Totally happy & satisfied

Very Disappointed Despite numerous, and I mean at least 10, attempts, I have not been able to open an account. However, I was anxious to purchase a custom letter collage for my husband for Valentine's so I did it as a guest. The gift came late and has a very dull, ivory (almost yellow) tint to the entire art work, whereas the advertisement photos, showed the all to be more pure white, which is the basis for using the photos I did. Very disappointed in the website (not user friendly at all for creating an account) and also in the final product.

I placed two separate orders using two… I placed two separate orders using two different photos for puzzles for each of my daughters as a Mother's Day gift. Both daughters ended up getting the same photo ( of my oldest daughter and her children). When I wrote explaining the error they claimed it was my error and sent me a coupon for free shipping. Very disappointing!

I ordered four clocks from… I ordered four clocks from PictureItCustom. Three were gifts and my recipients all loved them. I bought one for my husband and it came out great. One thing to know--the hands on the clock are black on one side, off-white on the other, so you can use either side. We ordered our clock with off-white numerals and I was surprised that the hands were black. It took a few days before we realized that you can switch them. Overall, a great and innovative custom product!