Jane Schoenberg
GBThe coffee table was beyond… The coffee table was beyond expectations, very classy. We couldn’t be happier. The size is grand and the detail on the wood is artful.
Virginia Cameron
GBLove the product but shippers need help I ordered Windsor chairs and they came badly broken. They were replaced without argument. However, I got a message the replacements were shipped and the next day I got a message they were cancelled. After a few days I got a message that the replacement order had been duplicated so one was cancelled. Very confusing. Shippers were an hour late over the two hour window. Love the product but they need a new shipper and better communication.
Eduardo ardiles Fao studio edo
GBWebsite easy to navigate. Website easy to navigate. Live to have a trade account manager. Customer service flawless. Delivery impecable.
Jackson Russell
GBBad customer service As a trade member, I receive 100’s of packages and can’t always open when they arrive. Kathy Kuo would don’t take responsibility for a blatantly damaged item due to shipping incorrectly and would not let me return item or even offer a restocking fee. Will take my business somewhere else next time.
Lisa Vahradian
GBSuperb Staff The Kathy Kuo Home representative on the phone was super friendly, professional and helpful.