EXCELLENT! COULD NOT BE HAPPIER! We purchased four slate planters and had them shipped across country. The crates were solid and the planters were very well packed. The planters arrived in perfect condition. The service by Japanese Style was customized and excellent. We run an architectural practice out of our home.and wanted a particular combination of colors and shapes. Monica was wonderfuL. She had the warehouse send pictures so we could select the patterns and mix of planter shapes to compliment an otherwise boring facade. The planters are beautiful. They convey elegant minimalism. This result was better and less expensive than a remodel.

love all items!! i ordered a lot of different Japanese items for my parents 60th wedding anniversary. my mom is Japanese and she loved the different items I ordered to be used for decoration or tokens to be given to each guest. I have no complaints and was extremely satisfied and very happy that everything ordered was as advertised and of good quality. it made the party fun and festive and very Japanese!!!

Lantern Ripped/ Pour Packaging I ordered the red 30” paper lantern bc Amazon doesn’t sell that size. I was excited they had it. Definitely a longer shipping process but i was willing to wait since they had the product i wanted. When it finally arrived it came with an extra smaller lantern and a pair of chopsticks as like a little gift which was sweet. But the 30” lantern was ripped in multiple areas. There was nothing protecting it within the packaging. Which is surprising considering it is such a delicate product. I live in New York and it’s such a process to return a product i might just take the loss. I know it will take so much time to get it sent back to the facility and i have no guarantee the next one won’t also be damaged. I’m not angry or want this business to suffer. But i do hope a realistic review can help the company grow and better satisfy future purchasers. The extras were sweet but i would rather have money put into better packing so i get my delicate product safely <3

Yukata was beautiful! Before placing my order, I phoned customer service to ask about sizing. The woman that I spoke with was extremely helpful and knowledgeable. Since the yukatas are made in Japan, I thought the sizing may be smaller than our American sizing. My husband is 5'11" talk and about 190. The woman I spoke to encouraged me to get a size large, instead of the extra large I had planned to order. When it arrived, the yukata fit perfectly. The koi print was also elegant. Thank you for an excellent product and wonderful customer service.