Love the spa, the delivery was a little sketchy! I have had a couple of spas and, so far, the Arctic Spa eliminates the problems I have experienced in the past. The construction and design are more efficient, and should keep rodents and pest out of the cabinet. Still waiting for the first electric bill, but I believe it should meet their promises.

We got our spa delivered the first part… We got our spa delivered the first part of July. The setup was not great. When the guy went to setup the Covana cover he figured out he had lost a box of hardware on the freeway in transporting the unit. Now it took another week to get the parts. Once he got the cover setup it seemed to work. Then the trouble began. It would go up but would not go down. Or it just wouldn't lift at all. They have tried replacing different parts. Been since July and now it is almost September and the cover won't go up again. Of course no one is available on a weekend to fix it. What is a spa WORTH if you can't get in it. Tried to get ARCTIC SPA to replace it but for some reason they won't. Communication has been very poor with the management of Arctic Spa. Cal Robinson

Arctic Spas Utah in a word Awesome! We just received our Arctic Ocean swim spa and our Arctic Beach House gazebo. These guys were great to deal with. Our salesman was super, no pressure, just explained all the various features, options, and costs to us, and answered all our questions, really nice guy to work with. The Arctic team that delivered our spa were amazing. The Ocean is HUGE but they manhandled it into our back yard and had it placed on our patio in about an hour, unbelievable. The Arctic team that delivered and set up our Beach House gazebo were pretty awesome too. This gazebo is also very LARGE and the parts for it covered the entire lawn in our back yard. I thought WOW these guys are going to be here for days setting this up, but to my surprise they had it completely done in a day. One of the techs even stayed late to explain how the spa worked, chemicals, water testing etc. The lights on the Ocean weren't working, but another tech stayed late and got the lights fixed for us. This Arctic Utah group were wonderful to work with, everyone very helpful and friendly. They are Pros all the way. The Arctic Ocean is really a neat swim spa, great for water exercises and regular hot tubbing too. The Beach House gazebo is just beautiful 100% western ceder wood, it really adds to the beauty of our house and yard. Another big plus wih Arctic Spas iand gazebos is that the quality is outstanding and it's obvious to see. The Ocean is rock solid, even unfilled. No skimping on the gazebo either, quality construction througout, looks like it was designed by an artist, great aesthetics. We are super happy about our purchase and we are really enjoying the spa and gazebo. A huge thanks to everyone at Arctic Utah!

BEST SPA and SERVICE! Having owned and ran a national retail company for 25 years I really appreciate sincere, consistent customer service! My experience was nothing less than exceptional from the sales information side to the follow-up service side after the sale. I'll admit I needed additional help with the actual system usage but I continue to receive professional, courteous help from everyone I talk to. Keep up the good work. Your Spas are truly made for the harsher winter climates and perform as initially explained to me.

To long to get it!!! I hope it's as good as you say.