2nd purchase 2nd purchase. First Light Line. Assembled easily. EXCELLENT packaging, simple instructions. Even light line is heavy duty compared to others priced the same. VERY highly recommend. Worth every penny and more. Thank you Gorilla Grow

Tent was shipped and when it got to… Tent was shipped and when it got to Omaha Gorilla Grow requested it be returned to sender with no explanation why. I called UPS and its not due to damage but "requested by sender." GG-23178 Called Gorilla customer service with no answers also, edit GG got back to me, they shipped two tents instead of one so called back both tents. I received an "opps sorry" we will ship you another, Still one star service

Company must be hemmoraging money I've spent two months getting jerked around by the two total employees that work the support at this company. Sent me a tent with a shrunken canvas, zippers are busted, do not work. Zipperheads then snapped CLEAN IN HALF due to the zippers not functioning properly. Zipper will not seed properly and if you FORCE it to seed, it just comes undone from the bottom up. They are refusing a return, offered a replacement, and then instead of replacing the whole thing, SENT ME A SINGULAR ZIPPER-HEAD, straight up ignoring the issues I came to them with. My $740 tent and carbon filter are literally useless right now, I cannot open or close this tent, and this company - DOES. NOT. CARE. AT. ALL. They are clearly hemorrhaging money, I 100% expect to see them go out of business any day now. DO NOT BUY ANYTHING FROM THIS COMPANY, I use to fanboy about Gorilla Grow Tents. Now here I am on the verge of tears because they ACTUALLY SCAMMED ME, they really actually pulled some nigerian prince sh!t and scammed me. It's insane.

I have bought 2 Gorilla Grow tents in… I have bought 2 Gorilla Grow tents in the last couple of years Totaling $2000. The first one is unusable because the frame is bent, broken and tent is torn. On March 23rd, 2024 My husband and I were attempting to grow for the 3rd time. I was walking away from the tent when I heard Cracking and snapping and then a loud painful screech When I turned back to investigate and I saw the tent was collapsing with my husband in it. The inline fan had turned on to regulate the humidity which is by design. Instead of doing so normally the tent failed and instead collapsed. I Found my husband lying on the tent floor with lights, plants, soil on top of him. All of the work, time and money we had put into this grow was instantly gone. My husband has been on bed rest due to injury to his back and hip and We are left highly disappointed with Gorilla Grow tents Once again. We spoke to a representative, Mr. Symon Crompton who was demeaning and disrespectful and made statements that attacked my husbands identity and character. My husband simply wanted to get the frame replaced for the bottom of the tent which has now been discontinued and Simon's solution to my husbands request was that he could give him 10% off a Brand New tent. My husband of course outraged by this offer felt offended by his statement and how adamant Mr. Crompton was about not being able to do anything more for us and that we should be grateful for this offer. The conversation went on for a couple of minutes as my husband tried to explain the gravity of the loss we just sustained. There was an exchange of expletives due to the frustration as this is not the first tent that has broken/torn on us. We believed in Gorilla Grow Tents as they came highly recommended but there was nothing about this whole situation that embodied who this company claims to be. We only wish for a replacement of parts. We hope this company honors whom they claim to be as a company or we will be forced to involve our attorneys.

GREAT Experience with Travis Broady… GREAT Experience with Travis Broady whom was beyond the definition of helpful. I know without him my purchase wouldn't have been processed due to the website giving me some issues I couldn't fix myself thankfully when I called I got amazing Travis. He looked into the issues I was having on the site and then processed everything for me within minutes so easy and super quick can't wait for my order. Thanks again T.B.