MirrorLots.com isn't even the company"… MirrorLots.com isn't even the company" name, and that's where the problems start. I started the ordering process with the size of the mirror I wanted, which was 32" x 48" I didn't actually want a frame, but the site wouldn't have it, so i selected a frame. When It arrived, the frame was 32" x 48", but the mirror was 21" x 38". It was not clear that what they call the mirror size is actually the frame size. Following their logic, for the frame I selected, had I ordered a 12" x 12" mirror, I would have ended up with a mirror that could barely be seen.

The product was done as advertised and… The product was done as advertised and delivered as and when it was promised. The instructions for assembly were clear and understandable. A job well done!

Suffice to say I was happy that it came… Suffice to say I was happy that it came in excellent condition. Lived up to the review in the advertisement. I am a very hard person to please so this was a 5 star experience. Shows exactly what I wanted the mirror to do. Enlarge the view of trees.

Ordering was easy Ordering was easy Staff was responsive and helpful, both in a timely manner. Our 75" mirror was packed with care. All in all, excellent service from start to finish.

I selected a 60 x 30 framed mirror for… I selected a 60 x 30 framed mirror for my vanity, carefully considering the frame style's compatibility with my faucet. Aware that the space between the faucet and the mirror couldn't exceed 2 1/2 inches, I ordered multiple samples, but none arrived. After contacting Mirror Lot, they informed me that my order hadn't been received. Upon reordering, the samples still failed to materialize. When I spoke with a Mirror Lot representative, they provided the inch measurements for the options I was considering. I specifically needed to ascertain how far the mirror would extend from the wall towards my vanity, a figure not readily available on their website. However, upon arrival, the frame measured 3 1/4 inches instead of the 2 1/2 inches I required. Frustrated by the inability to place my order online due to the missing samples, I resorted to ordering over the phone. Although the mirror itself is beautiful, it didn't meet my expectations. My husband and I were forced to adapt by adjusting the positioning of our vanity lights and mounting the mirror higher than anticipated. I find the company's handling of sample orders and discrepancies in their posted dimensions disappointing.