Service was very good, but color not even close Service was very good, received my piece fast and in good condition. BUT, the color in my rug was not even close to what the advertised pictures portrayed!

Excellent company and quality rugs! I have purchased several rugs from this company—I’m happy with them all! High quality, good price-point, and a great selection to choose from. The rugs arrive well packaged and in excellent condition. When I’ve needed customer service I’ve always had a positive and productive experience. I’m very happy to have discovered this company! Thank you!

Exceeded expectations My first time ordering from Kilim, I got 2 rugs this time. When they arrived, literally 5 days later from Turkey, I was overwhelmed by how beautiful the two vintage kilims are, the colors and woven textures really are much more vivid and rich in person. All communications and follow up with Kilim have been helpful and timely. I am very happy with my new rugs and already thinking about future rug purchases.

Rug didn't work but good quality/nice people Rug didn't work in the room but the return process was seamless and civil. Seems like a small family-run business, with personal attention. Also the rug was very nice quality--sad it didn't work with my crazy wallpaper!

The transaction was easy and shipment… The transaction was easy and shipment was quick. Was really nice to receive a gift 🎁 with the purchase, thank you!