Mike Brundidge
GBI ordered "loose fit" leather pants… I ordered "loose fit" leather pants size XL. The price was low compared to leather pants I'd bought in the past (Wilson). Upon receipt I was satisfied with the quality feel of the leather. My issue was with the "loose fit". I regularly buy size 40-42 jeans, chinos, even dress slack to accommodate for my athletic lower body (larger thighs). Loose fit is my thing, I don't do tight. I could hardly pull these pant on they were so small. I measured the waist and it was 38". In retrospect, size 2XL or even 3XL might be needed in order to get a "loose fit" look and feel. I typically dont mind altering the waist in these situations. USA staff were responsive to my email inquiries in terms of exchange. A 70% refund was offered as the return process sounded arduous and kind of costly (Not sure what to do with pants that don't fit). I did agree when a $25 coupon was included with the refund offered. I will order the larger size 2XL, if they have one. Here's hoping.
She
GBCustomer service is the best Customer service is the best. The quality of the suit was great. I would recommend it to anyone.
Elias Lawson
GBI ordered my suit late and it wouldn’t… I ordered my suit late and it wouldn’t have arrived by prom so unfortunately I had to refund so I can’t speak to the quality of the suits but the communication and customer service was outstanding they replied very quickly within hours and began the refund right away as soon as they got my first email. They were very understanding and trouble free and I do appreciate that. Simply off of the first experience with the company (without even buying anything) I will be back to buy a suit from them. Thank you USA leathers. This is a real customer compensated for their review- jkjk just a happy customer God Bless
Vic Sanchez
GBWell the jacket that was sent was not… Well the jacket that was sent was not the jacket I ordered. It was poor quality. I ordered a Raiders jacket. The image was not what I ordered it was really bad image. Funny looking image. I requested a refund but I was to late to get a full refund. I'm not saving the jacket because it was poor quality. Just gonna get rid of it so no raiders fan can be seen with it.
Chris H
GBI recently order the brown leather Saul… I recently order the brown leather Saul trucker jacket from USA leather. The customer service was excellent and the quality of the product what exactly as described. I would definitely purchase additional products from USA Leather.