Ted Showalter
GBI ordered a goodman 5 ton split heat… I ordered a goodman 5 ton split heat pump unit and 12000 btu mitsubishi heat pump minisplit. was told they would be here last Friday or Monday which was yesterday and then when I called today to check on Mike said they had just been shipped from the warehouse today. Mike went on to say they have issues shipping unit on time and doesn't know why they don't fix the issue. So buyer beware about what they tell you and I haven't even gotten my units yet so hoping nothing is wrong with them. But I will not be ordering from them again due to shipping issue that they make you pay extra to get.
Don M
GBGreat pricing Good service. Great pricing Good service. Purchase a Goodman 16 SEER 4 ton package unit. Had a problem with receiving the wrong R-Value flex ducting that was corrected quickly and delivered the next day 160 miles away.
Larry Sirk
GBI was a little leery of ordering online Items arrived in good condition. The prices were unmatched. Especially appreciated the call from Fred in shipping before it left the warehouse.
Alsome
GBCustomer service is great Customer service is great. My needs were taken care of and the order was verified by them to make sure I was ordering the correct replacement. Will continue to do business with them
Falon Gray
GBPackage unit. Ordered a package unit. Salesman very helpful & made sure I was ordering what I needed. Installed & works great. Had an issue with heater wiring , called & the issued was taken care of. Price was good too. Thank you !