Rolland Lucas
GBThe unit itself and staff were all… The unit itself and staff were all great. However I drove over an hour to pickup the unit myself and was still charged for shipping. I think that it’s miss-stated as shipping but is likely some other fee. Either way it was significant and unexpected.
Carlos j
GBWaiting , waiting, waiting I ordered duct board and filter rack, I’ve been waiting for 20 days and have not received answer yet of date of shipping, I called and a friendly girl informed me that they had a back order with the vendor. I’m starting to feel this is going nowhere, the job I was supposed to get done this year, will have to be pushed for nobody knows when.
Ronald Warren
GBGreat Air!! Budget's service was first rate. I was assisted by a long term employee who was American and spoke English. I'm not racist, but I'm spending thousands of dollars and the communication must be clear and understood. The sales rep knew all about the Rheem product line and walked me right through the sale. My new undamaged system was delivered in 4 days!! Awesome service!!
Michael Buehler
GBGreat First Impression Andrew was extremely helpful throughout my ordering process. All of my equipment arrived promptly, and was well packaged with no damage. I will certainly be ordering from you again in the future.
Dan Fandavro
GBI'm very happy with the experience I… I'm very happy with the experience I had ordering from Budget Heating & Air. The products arrived as described. Shipping was relatively quick considering the items were shipped from Texas to California. The price was the best I found and I had researched for quite some time. Any question I've had all along the way was promptly answered. I had some minor shipping damage that wasn't the company's fault, but they were very helpful in getting it resolved. I also had a technical question that was promptly answered, and was accompanied with a series of technical manuals which my installers we're grateful for. Vick, my salesperson was able to quickly Cobble together a package unit even with the current supply chain issues. Matt, who helped out with the shipping issue and Trent who helped with the technical question have all been great. I will definitely look to them first for any future HVAC needs.