Don't Order From Here Ordered three sweaters on Dec. 1 and have no shipping information. (two weeks later) I contacted customer service and they said it takes 5-7 days to process the order (their website says it takes 3) and then 10-15 days to ship. I was provided a shipping number but was told even that would take days to update. Apparently it looks like the product is coming from China. Not Texas which is where the company facebook page says it is located. Not Wyoming which is listed on their website under the contact us headline. The company needs to be honest about its shipping time upfront when you order. The whole thing is ridiculous.

Scam The product came late. It was the wrong size. It had no label attached to the sweater. When shipping notice came, the first note was that the item had just left China and was in route. I requested to return item. They would not send a return label. They wanted pictures of the front and back of sweater, the label on the product (which didn't exist) and picture of shipping label. Once done, they wrote back and said I would have to mail back on my dime and since it was an international return it would be expensive and suggested I keep the unwearable sweater and buy another in a larger size ( even though I told them it was too large ?) and they would give me 10% off. As if I would order anything from them again.

The product is excellent The product is excellent. The double label for this order caused me a lot of concern. No reply was given to my inquiry. I might suggest extra effort be made to get labels correct and reply to your customer when an issue is made.

Our order still hasn’t arrived and the… Our order still hasn’t arrived and the party we bought them for to wear has since passed. I reached out to their customer service email and the address did not exist. DO NOT BUY FROM THIS COMPANY, they are a fraud and now I am out a couple of hundred dollars.

Good quality material… Good quality material..The shipping time was a little long, but my order arrived before I needed it.