Personal service I have been buying from Collectic and it previous incarnation, Eurway, for many years. I have always found a good bargain there. Lauren has been helping me over the past year as I have stumbled over myself furnishing my house and she has been more than patient with me. Overall an excellent experience.

Quality appearance but not quality made I purchased a very large couch, a bedroom headboard, and 5 bar stools in the Fall of 2011. Within the first month, both the headboard and the couch had issues. The back of the couch in one section had to be adjusted and refastened. The headboard had some large lump at the top and it too had to be unstapled, adjusted and reattached. The seat backs of the bar stools come lose and wiggle slightly. So, as "maintenance" we have to tighten the screws underneath. Right now there is another defect in the couch cushion. It appears the "roping/trim" on the seat cushion is slipping out of place. I need to contact the store and see about having this fixed. I know it will not be covered under warranty. In a normal situation, I agree with that. However, there have been numerous quality issues with my pieces and I wish they would fix my cushion free of charge. It's very frustrating because I truly love the pieces in the store but have not been able to go back and purchase additional furniture for my home because of the quality issue. I will say this..... all complaints were addressed immediately. The sales staff was very attentive and helpful during my search and afterwards with correcting the defects. I would consider future purchases, if I felt like steps were taken to use better quality manufacturers.

Modern Products Love that they sell contemporary modern products, the only downside is that often we made several trips to store expecting the product to be ready for pick up and it was not. We live 1hr30min away.

Not Worth it Just blahhh. Thats how I feel about their products. But what makes it worse is the customer service. Just not worth buying online. I would shop elsewhere before falling back on this company to furnish your home.

Low quality, high price The couch we purchased looks ten years old after one year of use (only used by 2 adults, not even daily) Very disappointed that we sought out a smaller company and purposefully avoided big box stores but still got big box quality furniture, but not at the big box low price.