wolfe graves
GBGood customer service I really appreciated the good customer service and how you guys stayed in touch to assure me that my order was coming. Its very cute and though it came a few days late (but that was due to shipping in these times) it is still much appreciated and thank you!
Heuck Marotz
GBThe rug is beautiful The rug is beautiful. A bit thinner than I expected but beautiful. Decided to buy a larger one for Christmas next year
Paige
GBThis website is a rip off This website is a rip off! I bought a $130 rug for my nursery and the quality is awful. It’s equivalent to a $30 bath mat! Their website states you have 30 days from the time the item is received to return for a refund. It then states that some items are exempt from a refund and to “read below” but there is nothing below stating what items would be exempt. I emailed customer service and they told me “ After receiving your feedback, we can't refund you bc the package was right to the order.” Awful.
Kaylene Zuccala-Sams
GBDo not buy anything from them Do not buy anything from them. They screw you over and have their products made in china and never tell you. They delay their shipments by weeks and when it gets returned to sender they will not refund even though there is proof from the post office. Worst customer experience of my life. And that says a lot from someone who does a lot of online shopping
Dag
GBI wish I woul have read these reviews… I wish I woul have read these reviews before ordering from Nhala Home!! As soon as I placed a order, immediately something told me this was a mistake as the immediately charged my cc, $81..I hadn't even received a confirmation till I emailed them. Once I received the"conferter"duvet it was like 2 sheets sewn together with a zipper NOTHING like what they show in their web site. I immediately told them the difference sent pictures as they requested & plainly told them. I was just unhappy 😡 with it, & wanted to return it simple, now I checked their Colorado address,as it indicates on their web site Fulfillment center -11747 Keough, North glenn CO 80233 & it came up as a "House " address!!! Icing on the cake they tell me since nothing it wrong with my product after looking & judging by photos they will not refund me , will not accept my return!!BUYER BEWARE DO NOT BUY FROM THEM, BAD BUSINESS practices!!! Ripoff company.