Tom P.
GBI use Hygger products exclusively I use Hygger products exclusively. The only reason I will by any other brand name is if unfortunately Hygger doesn't make the products. The only thing better than any Hygger products that I found is their phenomenal Customer Service Department. I had an minor issue with a light that was well over a year old. I contacted their Customer Service Department and a replacement was in the way within 24 hours. I cannot recommend Hygger products highly enough. I use their lights, heaters, pumps, filters, air stones and even their tanks.
Sharon Lin
AUTHIS HEATER IS A DEATH TRAP AND THE⦠THIS HEATER IS A DEATH TRAP AND THE SELLER KNOWS THIS BUT KEEPS DELETING ALL THEIR BAD REVIEWS TO KEEP SELLING. THIS HEATER ALMOST KILLED ME AND THEY SHOULD NEVER BE SELLING THIS CHEAP DEATH MACHINE. I plugged it in and in a few seconds it was making a loud buzzing noise, turned bright orange and then imploded with a loud bang and filled the room with smoke and burnt electrical smell. The explosion could have killed me and set the house on fire. This happened in a matter of seconds after turning it on and it was unavoidable and left me no time to react. I'm scared to use aquarium heaters now. Take this product off the market because people will die from this and it is unsafe and illegal! I will be spreading the word about this and the fact that you ACTIVELY DELETE THE NEGATIVE REVIEWS THAT TRUTHFULLY CALL OUT THIS CHEAP BOM of a product that I purchased and it almost killed me. I am sure that you cheap cts will delete this feedback along with all your other honest reviews about how terrible these products are will just get deleted as you are all just out to screw over the consumer for a petty dollar. I hope you change your ways before someone gets hurt but who cares about the consumer as long as they buy it right? THIS IS GETTING POSTED ON EVERY SOCIAL MEDIA WEBSITE SO GO AHEAD AND DELETE IT OFF FAKE SITE BUT I WILL MAKE SURE EVERYONE KNOWS HOW DANGEROUS YOUR PRODUCTS ARE AND THAT YOU ACTIVELY PROMOTE THEM DESPITE THE HARD EVIDENCE THAT THEY ARE DEATH MACHINES
Ice Lee
GBHygger bluetooth light I bought a Hygger light last november, and everything goes well until now. I am satisfied with that it can be controlled by a Bluetooth APP. And the light color settings meet my saltwater tank requirements exactly. However, I would be happier if the light can be used in coral tanks. I am looking forward to new upgrade and are willing to buy another one.
Joshua L.
GBHygger earned a lifetime customer!! Hygger earned some serious brand loyalty from me! I purchased (2) 36W 36 inch long hygger full spectrum aquarium lights. After about 3 months the light burned out. I reached out to hygger via email... I was skeptical. The next morning Luna reached back out to me and asked for a video to ensure the testing was accurate. She was able to confirm my findings and the next day replied with next steps for me. Luna the. Sent me a final email confirming that my replacement will be in the mail and would receive it in 3 to 5 business days. 3 business days later I got home and my new light was there! Luna was efficient, empathetic, and just awesome! Luna just earned hygger a lifetime customer. I am 12 years in the hobby and a customer service manager for a fortune 500 company. You were great!
DominicD
CAEconomical and effective I've had the chance to try out the Bucket-free water changer and the magnetic brush cleaner from Hygger. Both products were shipped out pretty quickly and came in perfect condition and do their job pretty well. I've also had some good communication and feedback with one of their staff. My experiences have all been positive as of today.